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Privacy Policy

Our Organisation and Private Policy Details

Tabpharm ltd
Telephone: 01322 334128
Web Address: www.thepharmacyhut.co.uk
Company Registration Number: 07505793 
Registered Address: 39 Barnehurst rd, Bexleyheath, Kent DA7 6EY




This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.thepharmacyhut.co.uk, you are accepting and consenting to the practices described in this policy.




Visitors with Anonymous Access

You can access our website home page and browse our site without disclosing your personal data.

The services and links of our website

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Automatic Collection of Information

We automatically log personal data by means such as programming or we link information automatically logged by such means with personal data about specific individuals. We do so for the following purposes:
Customer administration



We use cookies to store personal data or we link information stored in cookies with personal data about specific individuals. We do so for the following purposes:

  • customer administration
  • data collection and purpose specification


We collect the personal data that you may volunteer while using our services.

We do not collect information about our visitors from other sources such as public records or bodies, or private organisations.

We do not collect or use personal data for any purpose other than that indicated in the table below.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose; by indicating in a box at the point on the site where personal data is collected.

Children’s Privacy

We do not knowingly collect personal data from children.

We do not take specific steps to protect the privacy of children who disclose their personal data to us.

We do provide information about our personal data practices in relation to children on our home page and wherever we knowingly collect personal data from children on our website.

Disclosure and Visitor Choice

We do not intentionally disclose our visitors’ personal data to our subsidiaries or other organisations.

Where we disclose your personal data for the same purposes as those indicated in the table below, we provide you with the means to opt-in and out of disclosure

  • By indicating in a box at the point on the site where personal data is collected.

Where we disclose your personal data for purposes which are different from those indicated in the table mentioned above, we offer you the opportunity to consent to disclosure:

  • By indicating in a box at the point on the site where personal data is collected.
Confidentiality / Security

We use a secure transmission method for you to send us your credit/debit card details:

All or employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to State Institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us by:

  • Logging into your registered account
Whether we are keeping personal data about you

Upon request, which you can indicate by:

  • Logging into your registered account and printing off the information held.

We will provide you with a readable copy of the personal data which we keep about you, almost instantaneously online, although we may require proof of your identity. We will provide the information without charge.

We will allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

  • Erased
  • Rectified or amended
  • Completed

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do not allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Compliance

Our Privacy Policy is compliant with the following instrument: Data Protection Act 1998 UK.

It is also compliant with the following global or regional regulatory or self-regulatory instrument: Data Protection Act 1998.

Primary personal data / Business information

We will collect personal information from you for customer admin purposes and sensitive personal data concerning your health for dispensing purposes. This information will not be sold to third party companies. We may use this information for our own marketing purposes unless you opt-out of receiving further communications from us. We will also use the contact details you provide to communicate with you in the event that any services requested are unavailable.

Patients who register for the Repeat Prescription Service will automatically receive repeat request prompts generated by our emailing system. Email addresses for these patients will not be used for any other purpose unless specifically requested.

For further information please contact us at the above number.




Our pharmacists and their staff are members of your local healthcare team.


They aim to provide you with the highest quality of healthcare. To do this they need to keep records about you, your health and the care we have provided or plan to provide to you.


We know that you value your privacy and the security of personal information held about you.


Information recorded


Info As part of providing a professional, safe and efficient service, there is certain information that we record. This includes details of drugs and appliances dispensed against NHS prescriptions as well as significant advice given, and referrals made to other health professionals and any other relevant information.


Information recorded may include:


  • basic details about you, such as address, date of birth, next of kin;
  • records of medicines you have been prescribed by your doctor or another qualified prescriber, and which have been supplied by this pharmacy;
  • details of medicines purchased from the pharmacy without a prescription (“over the counter medicines”);
  • other details and notes about your health and medical treatment;
  • information relevant to your continued care from other people who care for you

and know you well, such as other health professionals and relatives; and   

  • any other services we provide to you, for example, a flu vaccination.



Processing information


We process your personal data, which includes information from your prescriptions and any other pharmacy and health care services we provide to you (including medicines use reviews, flu vaccinations, stop smoking services etc.) for the purposes of:


Your care – providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS;


Our payments – sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments; and,


Management – sharing only limited information with the NHS Business Services Authority and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.We hold your information for as long as advised by the NHS.

We process your personal data in the performance of a task in the public interest for the provision of healthcare and treatment. A pharmacist is responsible for the confidentiality of your information.


Your rights

You have the right to confidentiality under the General Data Protection Regulation and [the Data Protection Act 2018] and the common law duty of confidence.

We also comply with the NHS Code of Practice on Confidential Information and pharmacists have a requirement under their professional standards to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

[You may choose to opt out of the NHS using your data for planning and research purposes – please ask for details.]

Our guiding principle is that we hold your records in strict confidence.



Your right to view your health record

You have the right to ask for a copy of all pharmacy records about you (generally in paper or electronic form).

Generally, there will be no charge for a printed copy of the information we hold about you. We are required to respond to your request within one month.

You will need to give adequate information in order for pharmacy staff to identify you (for example, full name, address and date of birth). You will be required to provide ID, for example a passport, full driving licence or credit/debit card before any information is released to you.

If you think any information we hold on you is inaccurate or incorrect, please let us know.

You may object to us holding your information.


You may lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.


Our Data Protection Officer is  MR B M SHAH     TEL- 01322 334128